MagicBreaks Reviews
We take your feedback seriously, your experience is very important to us.
We use Feefo, the independent business review experts to collate your feedback. All reviews and opinions are publicly displayed and used to calculate our customer service score which is based on the percentage of positive reviews we receive.
We are delighted to have been awarded the Platinum Trusted Service Award by Feefo for consistently achieving a score of 95% or higher three years in a row!
What are people saying about MagicBreaks
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Average Customer Rating:
4.8/5
4.8/5
Independent Service Rating based on 251 verified reviews
Read all reviews
Independent Service Rating based on 251 verified reviews
Customer rating:
"Emma was mega helpful, talking me through all the different options to find the right one for me, was about ensuring we had the right vacation rather than trying to upsell / get me to spend more money."
Customer rating:
"It was the email I received that our original booking was lost that caused me to give those 5 stars since that same email provided the option to book another one we just need to pay (which we still needed to for the other one) so that was no problem."
Hi there,
Thank you so much for leaving us this magical review. We're thrilled to hear that you found your experience to be excellent.
If there's anything else we can help you with regarding your trip, then please don't hesitate to contact us via email or phone.
Kind regards,
Teddy
Thank you so much for leaving us this magical review. We're thrilled to hear that you found your experience to be excellent.
If there's anything else we can help you with regarding your trip, then please don't hesitate to contact us via email or phone.
Kind regards,
Teddy
Customer rating:
"Really helpful to be able to discuss with someone on the phone & talk through the different options. Members of staff were v knowledgeable & helpful"
Hi there,
Thank you so much for leaving us this magical review. We're thrilled to hear that you found our agents service helpful and provided you with expert knowledge enabling you to get the most out of your trip.
If there's anything else we can help you with regarding your upcoming trip, then please don't hesitate to contact us via email or phone.
Kind regards,
Teddy
Thank you so much for leaving us this magical review. We're thrilled to hear that you found our agents service helpful and provided you with expert knowledge enabling you to get the most out of your trip.
If there's anything else we can help you with regarding your upcoming trip, then please don't hesitate to contact us via email or phone.
Kind regards,
Teddy
Customer rating:
"Amy stevens brilliant as usual quick to response and hassle free will always book though Amy. She’s so helpful and nothing is trouble to try and help me when booking my Disney trip"
Hi there,
Thank you so much for leaving us this magical review. We're thrilled to hear that you found Amy's service helpful and provided you with expert knowledge enabling you to get the most out of your trip.
If there's anything else we can help you with regarding your upcoming trip, then please don't hesitate to contact us via email or phone.
Kind regards,
Teddy
Thank you so much for leaving us this magical review. We're thrilled to hear that you found Amy's service helpful and provided you with expert knowledge enabling you to get the most out of your trip.
If there's anything else we can help you with regarding your upcoming trip, then please don't hesitate to contact us via email or phone.
Kind regards,
Teddy
Customer rating:
"Brilliant service friendly staff easy to talk to actually listened to what we wanted.
And found the best deal we had seen
So
Thank you
Magic Breaks."
And found the best deal we had seen
So
Thank you
Magic Breaks."
Hi there,
Thank you so much for leaving us this magical review. We're thrilled to hear that you found our agents service helpful and provided you with the best deal available.
If there's anything else we can help you with regarding your upcoming trip, then please don't hesitate to contact us via email or phone.
Kind regards,
Teddy
Thank you so much for leaving us this magical review. We're thrilled to hear that you found our agents service helpful and provided you with the best deal available.
If there's anything else we can help you with regarding your upcoming trip, then please don't hesitate to contact us via email or phone.
Kind regards,
Teddy
Customer rating:
"Great service have been using this company for years"
Customer rating:
"Krista was very helpful and very Informative and made the whole process easy for me. Great customer service ."
Hi there
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks. We're thrilled to hear that Krista was helpful and informative. We'll be sure to pass on your feedback to her directly.
MagicBreaks remain at your disposal should you need any further assistance - we hope you book with us again soon!
Kind regards,
The MB Team.
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks. We're thrilled to hear that Krista was helpful and informative. We'll be sure to pass on your feedback to her directly.
MagicBreaks remain at your disposal should you need any further assistance - we hope you book with us again soon!
Kind regards,
The MB Team.
Customer rating:
"Lisa was excellent, very patient and super helpful with absolutely everything!"
Hi,
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks. We're thrilled to hear that Lisa was patient and helpful. We'll be sure to send your feedback on to her directly.
MagicBreaks will remain at your disposal should you need any further assistance - we hope you book with us again soon!
Kind regards,
The MB Team.
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks. We're thrilled to hear that Lisa was patient and helpful. We'll be sure to send your feedback on to her directly.
MagicBreaks will remain at your disposal should you need any further assistance - we hope you book with us again soon!
Kind regards,
The MB Team.
Customer rating:
"Excellent service, all my questions answered and a very efficient and friendly booking service. Thank you."
Hi,
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks.
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance - we hope you book with us again soon!
Kind regards,
The MB Team.
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks.
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance - we hope you book with us again soon!
Kind regards,
The MB Team.
Customer rating:
"I booked very last minute and Amy was brilliant in sorting it all out at short notice. She was extremely efficient and everything was perfect. My son & myself had the best time ever and I am so glad we went. Cannot thank Amy enough for arranging it all for us."
Hi,
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks. We're so pleased to hear Amy helped you with the booking.
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance - we hope you book with us again soon!
Kind regards,
The MB Team.
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks. We're so pleased to hear Amy helped you with the booking.
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance - we hope you book with us again soon!
Kind regards,
The MB Team.
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